Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to FoldNest! The terms "we", "us", and "our" refer to FoldNest. FoldNest operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a convenient shopping experience (the "Services").

FoldNest is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.

You represent and warrant that all information you provide to us is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions, images, and representations of our products in our online store.

However, colors, dimensions, and product appearance may vary depending on your device, screen settings, lighting, and other factors.

We do not guarantee that the appearance of products will exactly match how they appear on your screen or that products will meet personal expectations beyond the specifications and descriptions provided on our website.

Product descriptions, specifications, pricing, availability, and other information may be changed or updated at any time without notice.

We reserve the right to discontinue products or limit quantities available for purchase to any person, geographic region, or jurisdiction at our discretion.

SECTION 3 - ORDERS AND CANCELLATIONS

When you place an order, you are making an offer to purchase the selected products.

FoldNest reserves the right to accept, decline, or cancel an order for legitimate reasons, including product availability, pricing errors, payment issues, suspected fraud, or other circumstances that may prevent us from fulfilling the order.

Your order is not considered accepted until payment has been successfully processed and the order has been confirmed by FoldNest.

Please review your order carefully before completing your purchase.

You may request to cancel your order within 30 minutes of placing the order by contacting us at:

support@foldnest.shop

After 30 minutes, your order may have entered processing or fulfillment, and cancellation is no longer possible.

If an order is cancelled by FoldNest, we will notify you using the contact information provided with your order and, where applicable, issue a refund for amounts already paid.

Your purchases are subject to our Return & Refund Policy.

You represent and warrant that purchases made through our store are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and will be shown in your order confirmation.

Unless otherwise stated, applicable taxes, shipping charges, customs duties, import charges, and other fees may be added to the purchase price where applicable.

Promotional offers may have additional terms and conditions. If the terms of a specific promotion conflict with these Terms, the promotion-specific terms will apply to the extent of the conflict.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our store.

You agree to promptly update your information, including your email address and payment information, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

- The payment information you provide is accurate and complete.
- You are authorized to use the payment method provided.
- Your payment provider will honor applicable charges.
- You will pay all charges associated with your order, including applicable product prices, shipping charges, taxes, and other disclosed fees.

SECTION 5 - SHIPPING AND DELIVERY

We make reasonable efforts to process and ship orders within the timeframes communicated on our website.

Delivery times are estimates and are not guaranteed unless explicitly stated otherwise.

FoldNest is not responsible for delays caused by shipping carriers, customs processing, weather, incorrect customer information, public events, or other circumstances outside our reasonable control.

Once an order has been handed over to the applicable shipping carrier, delays occurring within the carrier's network may be outside our control.

Customers are responsible for providing accurate shipping information when placing an order.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to trademarks, logos, brand names, text, product descriptions, images, graphics, photographs, videos, audio, designs, layouts, product reviews, and other materials, is owned by FoldNest or its respective licensors and is protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal and non-commercial purposes only.

You may not reproduce, distribute, modify, copy, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit our website content without our prior written permission, except where permitted by applicable law.

Nothing in these Terms grants you any license or other rights to use FoldNest's intellectual property except as expressly stated.

FoldNest's names, logos, product names, designs, slogans, and other brand assets may be protected by trademark or other intellectual property rights.

Shopify's name, logo, product names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, designs, and slogans appearing on the Services belong to their respective owners.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools or features supplied by third-party providers.

We do not necessarily monitor, control, or have input into such third-party tools.

You acknowledge that third-party tools are provided on an "as is" and "as available" basis, without warranties, representations, or conditions unless otherwise required by applicable law.

Your use of optional third-party tools is at your own discretion and may be subject to the terms and conditions of the relevant third-party provider.

FoldNest is not responsible for losses, damages, or issues arising from your use of third-party tools to the extent permitted by applicable law.

We may introduce new features, tools, services, or resources in the future. Any such additions will also be subject to these Terms unless otherwise stated.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, services, or content operated by third parties.

FoldNest does not control and is not responsible for the content, accuracy, policies, availability, or practices of third-party websites.

If you access a third-party website through a link on our Services, you do so at your own risk.

Any transactions, purchases, or interactions you conduct with third parties are between you and the applicable third party.

Questions, complaints, or concerns regarding third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

FoldNest is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are transactions directly between you and FoldNest.

Shopify is not responsible for the products we sell, our customer service, our fulfillment, or any aspect of transactions between you and FoldNest, except as may be required under applicable law.

SECTION 10 - PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our store is hosted by Shopify, Shopify and certain service providers may collect and process information relating to your use of the Services in accordance with their applicable policies.

SECTION 11 - CUSTOMER FEEDBACK AND CONTENT

If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, reviews, feedback, photographs, videos, testimonials, or other content ("Feedback"), you represent that you have the right to provide such content.

By submitting Feedback, you grant FoldNest a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for purposes including operating, improving, and promoting our Services, subject to applicable law.

You represent that your Feedback:

- Does not violate the rights of any third party.
- Does not contain unlawful, abusive, threatening, defamatory, obscene, or otherwise prohibited material.
- Does not contain malicious software or harmful code.
- Does not impersonate another person or entity.
- Does not contain false or misleading information.

We reserve the right to remove or decline to publish Feedback that violates these Terms or applicable law.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.

Where permitted by law, we may also cancel or modify orders affected by significant errors or inaccuracies.

If an order is cancelled because of an error, we will notify you using the contact information provided with your order and refund amounts paid for the affected order.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to use the Services:

- For any unlawful or malicious purpose.
- To violate applicable laws or regulations.
- To infringe upon the intellectual property rights of FoldNest or others.
- To harass, abuse, threaten, defame, or harm our employees, customers, or other individuals.
- To submit false or misleading information.
- To transmit malicious code, viruses, or other harmful material.
- To impersonate another person or entity.
- To interfere with the operation or security of our website.
- To collect personal information from other users without authorization.
- To engage in spam, phishing, or other fraudulent activity.
- To reproduce, duplicate, copy, sell, resell, or exploit portions of our Services without permission.
- To bypass or interfere with security or authorization features.
- To use automated systems to access or interact with the Services in a manner that violates applicable law or our stated restrictions.

We reserve the right to suspend or terminate access to our Services if we reasonably believe that these Terms have been violated.

SECTION 14 - AUTOMATED ACCESS AND AGENTS

Automated software, bots, crawlers, agents, or similar technologies may not access, interact with, or use our Services in a manner that violates these Terms or applicable law.

Any authorized automated access must comply with applicable technical requirements and must not circumvent security measures, access restrictions, CAPTCHA systems, or other controls.

We reserve the right to restrict or block automated access where necessary to protect our Services, customers, systems, or intellectual property.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services where permitted by applicable law if you violate these Terms or engage in conduct that may harm FoldNest, our customers, our service providers, or the operation of our Services.

You remain responsible for any obligations incurred before termination.

Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and applicable legal provisions, will continue to apply after termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided on an "as is" and "as available" basis.

We do not guarantee that:

- The Services will always be available or uninterrupted.
- The Services will be completely secure or error-free.
- Information provided through the Services will always be complete, accurate, or current.
- Products will meet individual preferences or expectations beyond the product specifications and descriptions provided.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, FoldNest and its affiliates, partners, officers, directors, employees, contractors, service providers, licensors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.

This may include, where legally permitted, loss of profits, loss of revenue, loss of data, business interruption, or other indirect losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.

SECTION 18 - INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless FoldNest, its affiliates, partners, officers, directors, employees, contractors, service providers, licensors, and agents from claims, losses, damages, liabilities, and reasonable expenses arising from:

- Your violation of these Terms.
- Your violation of applicable law or the rights of another person.
- Your misuse of the Services.
- Your unauthorized use of our website or content.

This obligation will apply only to the extent permitted by applicable law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies referenced on our website, constitute the agreement between you and FoldNest regarding your use of the Services and supersede prior agreements or communications relating to the same subject matter.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by applicable law.

FoldNest may assign or transfer its rights and obligations under these Terms where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which FoldNest is legally established, except where applicable consumer-protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights provided by the laws applicable to their place of residence.

SECTION 23 - HEADINGS

The headings used throughout these Terms are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting changes to our website.

Where required by law, we will provide notice of material changes.

Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us at:

FoldNest
support@foldnest.shop